BirdEye is a reputation management and customer experience platform that offers tools for collecting and showcasing customer reviews, as well as monitoring and analyzing online feedback. Here is a review of the tool:

BirdEye does not publicly disclose its pricing information. Interested users must contact the company to request a quote.

BirdEye offers several features to help businesses manage their online reputation, including:

1. Review collection: BirdEye allows businesses to request reviews from customers via email and text messages. The platform also integrates with popular review sites like Google, Yelp, and Facebook, allowing businesses to collect reviews from multiple sources in one place.
2. Review monitoring: BirdEye monitors reviews from multiple sites in realtime, so businesses can respond to feedback quickly and efficiently.
3. Reputation management: The platform offers tools for managing and responding to reviews, as well as reporting and analytics to track review trends and sentiment.
4. Customer experience: BirdEye also offers tools for managing customer feedback and improving the overall customer experience.

BirdEye has generally positive reviews online. On G2, a popular business software review platform, BirdEye has an average rating of 4.5 out of 5 stars from over 650 reviews. Users praise the platform for its ease of use, customer support, and ability to consolidate reviews from multiple sources. Some users criticize the platform for being expensive and for occasional bugs or glitches.

Overall, BirdEye is a robust reputation management platform with a variety of features to help businesses manage their online reputation and improve the customer experience. However, interested users should be aware that the platform’s pricing information is not publicly available and may be a consideration before making a decision.